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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I type an email and send but only the heading is received.

Customer Question

I type an email and send but only the heading is received. What am I doing wrong?
JA: What's the make/model of your device? How old is it?
Customer: Acer One Cloudbook 14, July 2016.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't use the email so I don't know if it has always been this way. I use an old MailStation that requires a phone line and my phone is not working. It is so much easier and faster than a pc.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No--thanks
Submitted: 2 months ago.
Category: Laptop
Expert:  sudipto_dutta replied 2 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 2 months ago.

How do you access the email account?

Customer: replied 2 months ago.
I access my account via webmail.earthlink.net.
Customer: replied 2 months ago.
I don't want to pursue this question any further. My phone has been repaired and I can now use another email access. Thanks.