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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Keyboard is not on "letters" using symbols. How do I change

Customer Question

keyboard is not on "letters" using symbols. How do I change it back to standard strokes
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: acer aspire 5920
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: can't connect to internet on that computer because we can not access letters. right now on a different computer. there must be a combination of key strokes to get it back.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  Bruce Wilner replied 1 month ago.

It would help if you used standard terminology. I have no concept what a "symbol" or a "stroke" is intended to communicate.

What do you get when you type a lower-case a?

Customer: replied 1 month ago.
When I press k it shows a 2, m is 0. function key reverts it back to the letter.
Expert:  Bruce Wilner replied 1 month ago.

What function key does that?

Do you have some "filter keys" option activated? Is there an icon in your tool tray (lower right) that looks like a portcullis at the entrance to a medieval castle?