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Jason Jones
Jason Jones, Computer Technician
Category: Laptop
Satisfied Customers: 15839
Experience:  10+ years of both work experience and education.
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Once I install a movie disc into my Toughbook 30 should it

Customer Question

Once I install a movie disc into my Toughbook 30 should it automatically start to play movie ?
JA: What's the make/model of your device? How old is it?
Customer: CF30FCS80AM
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just bought this unit used and just started utilizing it
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thanks
Submitted: 6 months ago.
Category: Laptop
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

Is this a DVD movie?

Customer: replied 6 months ago.
sir
Expert:  technicalcat replied 6 months ago.

I actually will be away from my desk for awhile, so I'm going to opt your question out to other experts that may be able to help now. Thanks for your patience.

Expert:  Jason Jones replied 6 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

Expert:  Jason Jones replied 6 months ago.

You may need to install an application that will play the DVDs for you. You may download and install the free dvd player from on the following page: https://www.videolan.org/vlc/

On the aforementioned page, download and install the VLC player.

Now when you insert the DVD, you can use that application to play the DVD movie.

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- Jason

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Expert:  Jason Jones replied 6 months ago.

May I ask how that is coming along?