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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a 5733-6426 laptop. will it support windows 10. I

Customer Question

I have a 5733-6426 laptop. will it support windows 10. I have windows8.1 on it and that works fine. I tried to install 10 but it wont work.
JA: How much experience do you have with this particular machine?
Customer: not a hole lot most of my work is on my desktop
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: I tried a clean boot. I tried doing a total new install of 8.1 followed by 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: the error message I get is0xci900101-2x2oo17
Submitted: 5 days ago.
Category: Laptop
Expert:  Cody replied 5 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 days ago.

Anything that can handle Windows 8.1 should be able to upgrade to Windows 10 as well.

Where are you getting the Windows 10 download from?