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Bryan
Bryan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 11627
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I now have Vista Home Premium on my laptop. Can I get

Customer Question

I now have Vista Home Premium on my laptop. Can I get updated to Windows 10 or more.
Submitted: 4 months ago.
Category: Laptop
Expert:  Bryan replied 4 months ago.

Hi and thank you for your question.

Just to clarify, what's the make and model of your laptop?

Please reply at the box below, and then we will continue further.

Customer: replied 4 months ago.
Computer is Dell. Model # PP29L
Expert:  Bryan replied 4 months ago.

PS: Please do not accept any remote assistance offer (simply "X" it out) if it shows up on this page; it's sent automatically by our site and not by me. We do not need to do a remote session for your issue; I'll reply back to you below now.

Expert:  Bryan replied 4 months ago.

Now, your Dell model (Inspiron 1525) specs are supported by Windows 10; however, you will not be able to directly upgrade your Vista OS to Windows 10 - instead, you will need to carry out a fresh installation of Windows 10 itself. You may purchase Windows 10 on a USB FLASH DRIVE first, using the following link:

https://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-10-Home/productID.319937100

Once you have received the flash drive, plug it in to one of your USB ports and restart your laptop. Tap down the F12 key repeatedly at bootup to bring up the Boot screen, and select your USB drive listed to boot into the Windows 10 setup and follow the on-screen prompts to carry out a fresh installation of Windows 10 accordingly. This should do it.

If you need more help, please use the Reply box below to continue our conversation.

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