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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Just got a acer aspire notebook & i cant get it to connect

Customer Question

Just got a acer aspire notebook & i cant get it to connect to the internet
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: its a notebook not a tv
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just got it about 2 hrs ago. its a apire series model KAV10
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  bbao replied 1 month ago.

via Wi-Fi or wired connection please?

Customer: replied 1 month ago.
wifi
Expert:  bbao replied 1 month ago.

Are you able to see the available wireless networks from your Acer laptop?

BTW, what's the OS running on the laptop? Windows 10?