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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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The battery is old and I the www.hp.com/go/techcenter/starup

Customer Question

the battery is old and I the www.hp.com/go/techcenter/starup on at the bigining
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: hp
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: at the beginning I get the battery isue
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks
Submitted: 9 days ago.
Category: Laptop
Expert:  Russell H. replied 9 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the battery in your computer is old, then what kind of computer is it please? a laptop, or a desktop model ?

Also, please describe other things about the problem - and what you need help with - so that I can tell, better, how to advise you or help you. Thanks. I'm waiting to hear back from you.