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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I cannot seem to connect my Hartman to wireless not sure if

Customer Question

I cannot seem to connect my Hartman to wireless not sure if I have to turn something on. Computer is about 7 years olld
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 7 Toshiba I cannot find the model
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: No, I tried to connect through Telstra support but no luck
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Laptop
Expert:  bbao replied 1 month ago.

Two basic questions first:

1. Can any other device connect to the same wireless router? Such as your mobile phone or tablet?

2. Can your 7-year old computer connect any other wireless network? Such as your friend's Wi-Fi or local library's network?

Expert:  bbao replied 1 month ago.

Hello? Do you still need our help?