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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My Sony vaio laptop turns off shot lay after starting. I

Customer Question

My Sony vaio laptop turns off shot lay after starting. I removed the battery and it powers on but turns off shortly
JA: What's the make/model of your device? How old is it?
Customer: Svf15AA1ql Sony vaio about 3 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I removed battery powering up with only the power cord and it powers up then shortly turns off. It will power up again when I push the power button
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Laptop
Expert:  Dan replied 4 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site. Does it power up with just the battery?