How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I keep looseing my D-drive I have windows 10 and my laptop

Customer Question

I keep looseing my D-drive I have windows 10 and my laptop is about 2 yrs old
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: toshina
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: it dose driver updates I tried scans to see if a problem was there nothing found did not have this problem with 8.1 when updated to 10 had problem
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 21 days ago.
Category: Laptop
Expert:  technicalcat replied 21 days ago.

Hello, and thank you for using this service.

Do you have two hard drives or one installed on the computer?