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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I cannot connect to any wireless networks, Satelite Pro C50-

Customer Question

I cannot connect to any wireless networks
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Satelite Pro C50-B serial no 8E036265P windows 8
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: I had intermittent connection problems and trouble shooting said problems with wireless adaptor I tried to down load a newer version of the driver but lost it altogether when I try to get a new one from your sitr it does not recognise that I am running windows 8 so it wont proceed to the next step
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 17 days ago.
Category: Laptop
Expert:  Richard replied 17 days ago.

Hi there and welcome

What exactly happens when you try to connect to a wireless network?

And when did this problem start?