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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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How I retrieve my info on my hard drive, Toshiba satellite

Customer Question

how I retrieve my info on my hard drive
JA: What's the make/model of your device? How old is it?
Customer: Toshiba satellite c55
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about two hours ago after a recovery
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I think it cleaned the hard drive
Submitted: 3 months ago.
Category: Laptop
Expert:  Dan replied 3 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site. Can you give me a little more information as to the condition of the drive please?