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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have an externl floppy disc drive, when i connected on, it

Customer Question

I have an externl floppy disc drive, when i connected on, it does not stay O
JA: How much experience do you have with this particular machine?
Customer: about ayr
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: yes, the devic manager says theyare good
JA: Anything else you want the computer expert to know before I connect you?
Customer: how do I make it work
Submitted: 22 days ago.
Category: Laptop
Expert:  Dustin replied 22 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 22 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, whats the name brand and model of the external floppy disk drive you have?

And has it ever worked before with this same machine?

Customer: replied 16 days ago.
i jus want to know is the charges you made of $34.10 plus it was for my inquire that i gor no answer.
Expert:  Dustin replied 15 days ago.

I dont make charges, I try to provide technical help.

You did not receive an answer because you never responded to the two messages I sent you after you asked your question.

If you still want help, Ive reposted the initial questions I asked you below,

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, whats the name brand and model of the external floppy disk drive you have?

And has it ever worked before with this same machine?

If you dont help, please say so and I will send you the refund link instead of trying to help you.

Dustin S