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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Toshiba enter password in blue box when I started it,

Customer Question

Toshiba enter password ***** blue box when I started it
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: Windows xp home edition I think if that's what you meant? It says Intel centrino duo It's a p100
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: No. I bought it used last night and it was working when they showed it to me but I think I was just scammed now that this happened
JA: Anything else you want the computer expert to know before I connect you?
Customer: No don't think so
Submitted: 25 days ago.
Category: Laptop
Expert:  Dan replied 25 days ago.

Hello and thank you for your question. I look forward to assisting you today. Can you tell me a little more about what is happening please?