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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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We have two Toshiba and the one we need says file d drive is

Customer Question

we have two Toshiba and the one we need says file d drive is corrupted from loading music and now can.t find file and says no media
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: s55c7420
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: we tried canit we tryied will not download says can't find mediai
JA: Anything else you want the computer expert to know before I connect you?
Customer: no that about it we tried all day yeaterday
Submitted: 20 days ago.
Category: Laptop
Expert:  Richard replied 20 days ago.

Hi there and welcome

What is the make and model of the device that is connected as D drive? eg: USB hard drive?