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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 9437
Experience:  Computer Technician
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I have a Toshiba Satellite laptop, and wanted to find out

Customer Question

I have a Toshiba Satellite laptop, and wanted to find out how I restore my cookies and "auto-fill" functions. Can you help me?
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: Satellite E45t-A
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: I had difficulty with pop-ups awhile back, but don't how I eliminated them. However in doing so, I eliminated cookies and auto fill, so now I have re-type everthing.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, cannot think of anything.
Submitted: 3 months ago.
Category: Laptop
Expert:  Randy Computer Tech replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Which internet browser are you using? Chrome, Internet Explorer,Mozilla,etc..

You can reply to me here by typing in the box below please.

Customer: replied 3 months ago.
Mozilla
Customer: replied 3 months ago.
I have already paid $38, and no solution yet. Now you want me to pay $39 more for a total of $77?
Expert:  Randy Computer Tech replied 3 months ago.

I am sorry about the offers Those are only optional additional services in case you need them.

Follow these steps please.

  1. Click the menu button and choose Options.
  2. Select the Privacy panel.
  3. In the drop-down menu next to Firefox will:, choose Use custom settings for history.
  4. Place the check mark next to Remember search and form history.
  5. Close the about:preferences page. Any changes you've made will automatically be saved.

Expert:  Randy Computer Tech replied 3 months ago.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!