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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I am not sure how to set but this computer via Lenovo. Is

Customer Question

I am not sure how to set but this computer via Lenovo. Is the ID the pin I us to get into this laptop?
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: I am not sure? is is on the back of the tablet as MO:YDN0B6A19004
JA: Have you installed any updates recently?
Customer: Yea I think so.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 21 days ago.
Category: Laptop
Expert:  technicalcat replied 21 days ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Is this a new computer you are trying to setup?

Customer: replied 21 days ago.
I am still confused...what is what on the back of the laptop? and in English?!?!
Was the model number MO:YDN0B6A19004 ???
Expert:  technicalcat replied 21 days ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.Is this a new computer you are trying to setup, or are you suddenly having trouble getting into your computer?Please type your reply to me in the box below. Thank You.
Customer: replied 21 days ago.
Ot is new.
Customer: replied 21 days ago.
It is new.