Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi Benita and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, this would appear to be a hardware issue if all settings, configurations have been checked / tried.
Would you be comfortable with a DIY (do-it-yourself) repair approach?
Great on the DIY Benita!
Some background information please:
This information is significant.
Are you able to connect the Aspire to your LAN ?
Yes please; connect directly with a LAN cable.
I understand and still, please try even borrow when able.
This is both an attempt of a fix and as a test before/confirm the DIY.
With a direct connection using a LAN cable, go the the Acer website and update the drivers for the WiFi card.
Please click HERE.