thank you very much for your question. My name is***** am a computer expert since 17 years and I will be assisting you today.
Is there any error it is giving you or does it just not power up at all if you press the power key?
Thanks for your patience and best regards,
No, please ignore that option. Just a moment....
Michele, please try to unplug the power chord from the laptop, then remove the battery pack. Now just plug in the power chord again and try if it turns on now. Thank you.
Thank you. Can you please try to press the power button for at least 10 seconds and let me know what happens?
Can you remember what you did before it stopped working? Just to make sure: the power supply actually shows a green light and is fully connected with your laptop too, right?
OK thank you, ***** ***** just make sure that the power supply is showing a green LED?
Yes I see, so the power supply is damaged it seems. Is there a LED at all on it, just not green?
OK, this means that on battery-mode, the battery is empty (the short blinking confirms that). However, the power supply does not seem to be working and should be replaced. Should I look one up for you on the internet?
Yes, you can, but they usually have to order these as well, since they are not "universal" but specific to your Laptop. If you give me a few minutes, I can look it up for your on the internet. You could get it at Amazon with express shipping for example. Just a moment....
Here you are: