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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Have a Toshiba Satellite laptop P875-S7200. Trying to record

Customer Question

Have a Toshiba Satellite laptop P875-S7200. Trying to record a video, and cannot find out where to access the web cam. I do not use Skype or Facebook, so want to be able to access web cam separately.
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: Satellite P875-S7200, running on Windows 7.
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: I went to the Toshiba web site and downloaded camera/web cam driver from there.
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's it.
Submitted: 30 days ago.
Category: Laptop
Expert:  Cody replied 30 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 30 days ago.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?