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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 31124
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I bough my lap top in March of 2015 and the pas month the

Customer Question

I bough my lap top in March of 2015 and the pas month the screen has been giving me a problem. It blanks out different colors come up lines come on the screen I have to push it back or pull it forward to get the screen to stay on . Frank Pisano
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Model PSPQCU-004001 Toshiba
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: I brought in in to a tec he checked it and said their is a problem with the screen.
JA: Anything else you want the computer expert to know before I connect you?
Customer: were their any recalls ?
Submitted: 24 days ago.
Category: Laptop
Customer: replied 24 days ago.
Toshiba model PSPQCH 004001
Expert:  Richard replied 24 days ago.

Hi there and welcome

Can you please remove the power cable and then hold the power button for 60 seconds then release.

Then connect the power, turn on the Laptop an tell me how it now operates please.