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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have an aspire cc600 and I need the serial number but the

Customer Question

Hi I have an aspire cc600 and I need the serial number but the system won't boot and part of the numbers are missing on the label but I do have a date of manufacture I'm sure that's what it is can you help at all
JA: What's the make/model of your device? How old is it?
Customer: Acer aspire xc600 2013
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Everything it gets power but only CPU cooling fan is turning when I push power button there's a black screen no keyboard light mouse and on pin or USB removed ram and no post bios beeps
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No visual display on board graphics and graphics card which is Nvidia GE force gt620 1gig and has vga dvi
Submitted: 1 month ago.
Category: Laptop
Expert:  sudipto_dutta replied 1 month ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP