Could you please be specific what kind of device you are referring to? A phone, tablet or laptop?
Welcome, I am Cory. Thank you for asking your question today.
I am sorry the laptop is not working correctly.
Please follow these steps to fix this issue.
1. Unplug the laptop from the wall.
2. Remove the battery
3. Press in and hold the power button for a full 10 seconds.
4. Plug in the laptop
5. Attach the battery.
Let me know if it is working again after you to this.