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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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How much to setup a laptop, It is a dell and it is brand

Customer Question

How much to setup a laptop
JA: What's the make/model of your device? How old is it?
Customer: It is a dell and it is brand new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just bought it
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Laptop
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you using a different computer or a smartphone to chat with me now?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 month ago.
I am using a laptop
Expert:  Jess M. replied 1 month ago.

Thank you for writing back with that information.

Do you currently have a Microsoft account? It is needed to setup your brand new computer if it is running Windows 10.

A Microsoft account is just an email account from Microsoft like a Hotmail, Outlook.com, Live.com or MSN.com.

Customer: replied 1 month ago.
i am using a different laptop
Expert:  Jess M. replied 1 month ago.

Do you currently have a Microsoft account? (A Microsoft account is just an email account from Microsoft like a Hotmail, Outlook.com, Live.com or MSN.com.)

Customer: replied 1 month ago.
no i am with dell i bought the laptop for my grand daughter do i need the laptop here sorry my wife just inform me they already got it setup once again very sorry thks glenn
Expert:  Jess M. replied 1 month ago.

Thanks, ***** ***** am glad that the laptop was already setup.

If you need assistance in the future, you can contact me any time.

Thank you for using our service.

Best regards,

Jess