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Pete
Pete, Computer Expert
Category: Laptop
Satisfied Customers: 16884
Experience:  CISCO certified computer and networking expert
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Internal mic will not work after win 10 indtall, had it 2

Customer Question

internal mic will not work after win 10 indtall
JA: How much experience do you have with this particular machine?
Customer: had it 2 years
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: win 10 everything
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Laptop
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

Try the following:

1. Go to Device Manager and right-click the microphone device, select to remove it.

2. Restart the computer - the microphone should automatically reinstall and work.

Let me know how it goes?

Customer: replied 6 months ago.
done this a dozen times
Expert:  Pete replied 6 months ago.

Ok, what else have you tried?

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