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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have the Predator G9-791, and the Thunderbolt 3 does not

Customer Question

I have the Predator G9-791, and the Thunderbolt 3 does not work.
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Windows 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Updates are current. I have tried everything I can think of. Different cables, different devices.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just what can zi do to get it working. Thanks.
Submitted: 1 month ago.
Category: Laptop
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?