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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Unable to locate my webcam, Toshiba S55-C5274 running

Customer Question

Unable to locate my webcam
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Toshiba S55-C5274 running windows 10 -- webcam was operating fine a few weeks ago, now suddenly appears I don't even have a webcam
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Only automatic updates from Microsoft that run automatically. Tried to Skype with a family member, and found that suddenly skype couldn't find a webcam. Under Device Manager, I don't find a webcam listed anywhere.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

What app are you using to access the webcam?