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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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It is operating very slowly. It is a Toshiba Satellite model

Customer Question

It is operating very slowly. It is a Toshiba Satellite model U505-S2790
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: Running Windows 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Updates are done automatically I've just looked in Task Manager to see if something is using a lot of memory, but I don't know ehough about thiss stuff
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Laptop
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 1 month ago.
but it is not this computer
Customer: replied 1 month ago.
Should I go on to this website with that computer?
Expert:  Cody replied 1 month ago.

yes