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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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HAVING PROBLEM WITH dts sOUND advisinf unable to get APO

Customer Question

hAVING PROBLEM WITH dts sOUND advisinf unable to get APO endpoint
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: WIN 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: It happened after installing WIN 10 anniversery update - was fine before that
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  sjena1982 replied 1 month ago.

Hi , Welcome to Justanswer.com .

It will be better and quick if I can access your computer remotely to fix the problem ..

To do that please follow the below steps

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=2328e419-9b1b-4821-b028-ee3984a1bd8f

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Expert:  sjena1982 replied 1 month ago.

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=2328e419-9b1b-4821-b028-ee3984a1bd8f

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Expert:  sjena1982 replied 1 month ago.

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=2328e419-9b1b-4821-b028-ee3984a1bd8f

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it

Expert:  sjena1982 replied 1 month ago.

Hello ,

Are you there with me now ?

Thanks