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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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A few month ago, I was having problems with my ATT modem. I

Customer Question

A few month ago, I was having problems with my ATT modem. I called and when it could not be resolved, you send me a new one. It worked for a while, but now I am having the same problem that I had before. The following front lights are on power, ethernet, broadband, service and phone. The two that are not on are wireless and Wi-fi set up. I had a service man connect the modem and it work for a little time. Now I am back to it not working. I can not print with it down.
Submitted: 6 months ago.
Category: Laptop
Expert:  IT Miro replied 6 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 6 months ago.

It looks like the wireless network connection went down. Did it happen by itself, or you changed some settings in the modem?

Let me know,

IT Miro

Expert:  IT Miro replied 6 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 6 months ago.

Hello!

Let me know if you were able to receive my messages.