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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a Toshiba L-55-B5267 Satellite Laptop. I have on

Customer Question

I have a Toshiba L-55-B5267 Satellite Laptop. I have on ongoing problem using the laptop mouse. The screen size keeps changing. I continually have to go to the settings wheel to "re-zoom" back to 100% or use Control 0.The problem is not intermittent. I have tried to find a way to lock in 100% for screen size, but apparently I am not tech savvy. Is there something I can do to correct this problem. I am using an old HP computer more, because this issue is so annoying on my newer Toshiba.
Submitted: 1 month ago.
Category: Laptop
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please which version of windows you are using?

Thank you