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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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T, I bought a new mouse as the old one quit. I can't get it

Customer Question

JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: I bought a new mouse as the old one quit. I can't get it to work.
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: none
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just how to get it to work. I took it back to where I bought it and it worked there.
Submitted: 16 days ago.
Category: Laptop
Expert:  Kamil Anwar replied 16 days ago.

Whats the make and model of the new mouse?

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