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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Which model tv do you have?Is the tv responding to any functions on the remote (volume, power, menu, etc)?
Which model tv do you have?Other than volume, will it respond to the menu, power, etc buttons on the toshiba remote?How specifically are you trying to access netflix (what buttons) and has it worked this way for you previously?
Those are 2 very different functions, power and netflix. I am asking if the remote will actually control the power on the tv.
Again, I need the TV model number to be able to help you, please.
The channel buttons on the toshiba remote would not be expected to work unless you are using an antenna. If you have cable or satellite those buttons are not used anymore.
If you press the NET TV button, that should bring up a list of different apps on screen, are you able to manually pick netflix from that list, and if so does it function that way?Do any of the other apps (hulu, amazon, etc) work?
Do you need more help with this?