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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Have a problem with my laptop it seems to be running slow

Customer Question

have a problem with my laptop it seems to be running slow and has a high cpu usuage in task manager
Submitted: 1 month ago.
Category: Laptop
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

What is the make and model number of the laptop?
What operating system is running on it?
Approximately how old is the laptop?
Does the CPU show high usage as soon as you boot it up, or only after you start some applications?
What application is showing as using the most CPU usage? Can you attach a screenshot of CPU usage?