How's it going.Let me read of your question. Give me a minute.
We need to reset this. Would you like me to go into your Yahoo account with you and get it reset +
Can I connect please?
Can you request remote assistance please?
Hi There. I am Bing and I look forward to helping you with your issue today.
Remote Assistance provides direct access to your computer or other devices so you and the expert helping you can share the screen do troubleshooting. Remote Assistance commonly also provides phone call so we two can discuss things in depth.
> I forgot my email password ***** I have a new phone and can not access my old phone.
Commonly you may got your email server's web portal to verify your password ***** reset it as necessary.
Please advise which email service your are using and I may guide to walk through all possible options to try getting your account back in control.