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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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Hphdx18 black screen works with monitor sound ok, Vista home

Customer Question

hphdx18 black screen works with monitor sound ok
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Vista home intel centrino HDX Premium Series
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no updates no troubleshooting
JA: Anything else you want the computer expert to know before I connect you?
Customer: no webcam but I think I lost it when the hard drive was changed 1/2 the computer's life ago I think I have had it since 09. blu ray not working but I think that stems from the newer HDrive
Submitted: 17 days ago.
Category: Laptop
Expert:  Md. Sadique replied 17 days ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Md. Sadique replied 17 days ago.

What is the make and model of your computer?

for eg: HP, Lenovo, Acer etc.