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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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The computer is running slow needs cleaning, don't have that

Customer Question

the computer is running slow needs cleaning
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: don't have that information at hand can you call me?
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no just need it clean
Submitted: 5 months ago.
Category: Laptop
Expert:  Cody replied 5 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 5 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?