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Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 31191
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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Does not take a charge, Toshiba tablet, no updates. no

Customer Question

does not take a charge
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Toshiba tablet
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no updates.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the tablet and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the tablet.

Let me know the results please

Thank you