Hello! My name is*****I am a certified computer professional who will assist you.
If you haven't already, please disconnect the wireless connection on your laptop and test the wired (Ethernet) connection by using an Ethernet cable.
Let me know if the speed is faster, slower or the same as wireless connection.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
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