My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
You can reply to me here by typing in the box below please.
What is the brand/model of your wireless mouse?
okay, you may need to install the logitech unifying software.
Are you on the Lenovo now?
CLICK HERE TO DOWNLOAD the Logitech Unifying Software
yes, sorry for the delay. Try the receiver in a different usb port please.