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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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This one is fine. I'm trying to fix another one. MS 10, Many

Customer Question

This one is fine. I'm trying to fix another one.
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: MS 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Many things I've tried. It's been DOA for a month now.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Don't know. I've got one working computer, but I can't seem to fix the other one.
Submitted: 17 days ago.
Category: Laptop
Expert:  John replied 17 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 17 days ago.

Could you please provide more details of the problematic PC?

Thank you.

Note: - Please reply using the box below.

Expert:  John replied 17 days ago.

Checking to see whether you still need help.

Note: - Please reply using the box below

Thanking you,


Expert:  michelleclive replied 15 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Let me know when we can get started.