Hello. My name is ***** ***** I will be assisting you today.
Can you temporarily connect with a network cable to access the Internet?
can you see the network broadcasting when you look for wireless?
what's it say when you try to connect?
go to start menu --> control panel --> network and sharing center --> change adapter settings --> right click on wireless --> properties
highlight ipv4 --> properties is there an IP address in here or does it say obtain IP address automatically?
go to your ipad settings and click the i next to the wifi, it should show you the ip address
what is it?
is 192.168.0.1 listed as gateway?
or it might say router
on the computer choose use the following ip address
then put in192.168.0.50255.255.255.0
you have a static IP address in there now?
yes it will more than likely be different
go to start menu search for services.msc
Look for DHCP client, is this service running?
Did you check services?
we can do a remote session if you want? no extra cost