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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Sorry in is a tablet PC and for some reason it cant seem to

Customer Question

Sorry in is a tablet PC and for some reason it cant seem to upgrade to windows anniversary edition
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: Aspire either I P3 or 1 P3
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: well i am trying to boot in safe mode but i dont know how in this unit. originally it was a windows 8 OS but i had so many problems with it i bought a windows 10 which cleared it up. but again i dont know how to get it to boo n safe mode with this key board sorry
JA: Anything else you want the computer expert to know before I connect you?
Customer: ithink that is it
Submitted: 2 months ago.
Category: Laptop
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.

Sorry you're having trouble. I will help you now.

What exactly happens when you try to let the tablet start normally? Do you get any error messages or codes?

Expert:  technicalcat replied 2 months ago.

What exactly happens when you try to let the tablet start normally? Do you get any error messages or codes?

Please reply to me in the box below.