I'm sorry about the issue. What's the model of your laptop?
Does it have windows xp, vista, or 7 or 8 or 10?
What exactly is currently showing on your laptop's screen?
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Do you mean you cannot open any program nor anything on your HP laptop?
When you turn on the laptop, what does it show?
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I'm sorry; it looks like the laptop's hard drive is damaged, so it needs to be replaced. I'm not sure about this issue, so let me open it to another expert. Please do not wait; you will get an email message when there is a response from another expert. Thank you,
I can try to help you with a phone call but it is most likely a hardware problem that will require parts to fix
Not over the phone but in this case it is probably a hard drive that is either disconnected or broken.
They are relatively easy to replace a trap door on the bottom of the laptop to get to it and a couple of screws and one connection that snaps in