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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have Lenovo Yoga 2 11 laptop that donot power on at all.

Customer Question

I have Lenovo Yoga 2 11 laptop that donot power on at all. It is only 3 months old. What should I try before shipping it back?
I tried holding power on for 2 minutes
Submitted: 2 months ago.
Category: Laptop
Expert:  michelleclive replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 2 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Customer: replied 2 months ago.

OK, what should I try?????

Expert:  michelleclive replied 2 months ago.

i am reviewing the model please allow me 2 mins.

Expert:  michelleclive replied 2 months ago.

What have you tried so far to analyze the problem and have you performed any troubleshooting steps.

Customer: replied 2 months ago.

I fixed it. I opened up the laptop, disconnected the battery and reconnected.

Expert:  michelleclive replied 2 months ago.

That is what it was required to do its call recycling power or flea power