Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
OK, what should I try?????
i am reviewing the model please allow me 2 mins.
What have you tried so far to analyze the problem and have you performed any troubleshooting steps.
I fixed it. I opened up the laptop, disconnected the battery and reconnected.
That is what it was required to do its call recycling power or flea power