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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have forgotten the password to access my computer and need

Customer Question

I have forgotten the password ***** access my computer and need to reset it.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Toshiba Model Satellite L875S7308
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Updates were installed this morning. I have tried no troubleshooting because I have forgotten my password ***** access the computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Laptop
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.

I will help you now.

What version of Windows are you using? 7.8. or 10?