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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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In trying to /u my hard drive on my HP laptop Vista Ultra OS

Customer Question

In trying to b/u my hard drive on my HP laptop Vista Ultra OS I got this error message "The shadow copy provider had a unexpected error while trying to process the special operation (0x8004230F) My last successful backup was 7/4/2016. I tried numerous attempts with same results. I know just enough to know this is beyond my "pay grade". Please a pro to bail me out.
Submitted: 2 months ago.
Category: Laptop
Expert:  Dan replied 2 months ago.

Hello James and thank you for your question. I look forward to assisting you today. Can you tell me please what method you are using to backup the drive and to what source?