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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 9061
Experience:  Computer Technician
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I have a Toshiba p105-s6014 the hard drive was corrupt and I

Customer Question

I have a Toshiba p105-s6014 the hard drive was corrupt and I replaced it myself with a new drive. I cant find the recovery disk and I need to reinstall windows back on it for it to work can you send me a new one?
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: windows 8.1
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no I have a blank hard drive now (new)
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Laptop
Expert:  Randy Computer Tech replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you have a computer with a disc drive that can burn a dvd?

Expert:  Randy Computer Tech replied 1 month ago.

You can also use a USB Flash Drive.

The download is 4gb.


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