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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Getting Unable to locate Digidesign hardware notice, reading

Customer Question

Getting Unable to locate Digidesign hardware notice, reading through articles but nothing in them Ive tried has worked
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: It's a Samsung notebook 7 spin. Brand new. Don't understand computers all that well to begin with, don't know OS
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Tried installing tpkd, quicktime, few other things that came up during the installation of protools. Tried run as admistrator
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Laptop
Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Does your computer run any version of Avid software or Avid ProTools perhaps?

I presume Windows is on your computer, of some version or other.