Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Here's a start. It's conceivable that your BIOS is not set to boot from the proper device. Not sure exactly what you mean by a "reset," that being a profoundly general term. Start the system and immediately press F10 when the "Starting Windows" flash screen appears. Then choose to enter BIOS setup and navigate to the BOOT tab using your keyboard's arrow keys. Any given device can be selected as the primary boot device by using the arrow keys to change the sequence of the listed devices. Give that a shot.
What you need to do is this: put your recovery disc in. Turn off computer.
Follow the steps below to configure the boot order on most computers.
Turn on or restart the computer.
While the display is blank, press the f10 key to enter the BIOS settings menu.
The BIOS settings menu is accessible by pressing the f2 or the f6 key on some computers.
Select the Advanced tab using the right and left arrow keys.
Use the up and down arrow keys to select Boot Order.
Follow the on-screen instructions to change the boot order. (you want cd/dvd)
Reset the boot order to the default settings
To reset the boot order to the default settings, follow the steps below.
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Press the f9 key to reset the BIOS to the default settings.
Press the f10 key to save the changes and exit the BIOS settings menu. (choose hd/harddrive)
My apologies, the system is 'glitching' and not allowing responses 'in order', i will try again here:
if you run into any trouble, let me know. And we will go from there.